Measure What Matters: Proving ROI and Impact
Capture current cycle time, error rates, and touch counts before you automate. Baselines make improvements visible and credible. Keep data collection lightweight and repeatable. Share a metric you track today, and subscribe to get our baseline worksheet for process efficiency.
Measure What Matters: Proving ROI and Impact
Pick a few KPIs that matter to customers and finance: time to resolution, cost per transaction, first‑pass yield. Tie dashboards to decisions people actually make. Comment with your top KPI, and we’ll suggest a companion metric to balance it.
Measure What Matters: Proving ROI and Impact
Automation is not a set‑and‑forget project. A/B test queue rules, retry logic, and exception triage. Small iterations compound into outsized gains. Subscribe for our experiment backlog template and share one hypothesis you want to test next.
Measure What Matters: Proving ROI and Impact
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